Terms & Conditions

The following terms and conditions govern your use of hilifewellness.com (hereinafter referred to as “Site”) owned by Hi Life Products Private Limited (hereinafter referred to as “we”, “us” or “our”). By using the Site, you accept and agree to the terms and conditions presented here. This Terms of Use was last updated on April 10, 2020.

The Site offers for sale hygiene, personal care, and wellness products for women (hereinafter referred to as “Products”). By accessing the Site or purchasing the Products you agree to terms and conditions set forth herein in this Terms of Use. We put our utmost effort to ensure that all the details of the Products including description and images which appear on this Site are accurate; however, errors may occur. If we discover any error in the availability, pricing, or description of the product we may correct it and if the order has been placed we may inform you of such change and request you to reconfirm your order or cancel it.

The Products aim to provide a safe, problem-free experience, based on our design and research. In case the Product purchased causes any side effects please note that we will in no manner be responsible for the same. In the event that you experience any discomfort, we recommend that you discontinue further use of the Product and consult a medical practitioner immediately. You acknowledge that in the event for any reason whatsoever, if you choose to continue using the Products despite any discomfort or side effects, we shall not in any manner whatsoever be responsible for the same.

The Products are preventive in nature and not curative. In case you are already experiencing some vaginal or health problems, you are advised to consult a medical practitioner before starting with the Products.

While making use of the Site and the Products, you agree to have read and accepted the terms mentioned herein. You acknowledge that you shall not be entitled and we shall not be obligated under equity or law or in any manner whatsoever to compensate you other than returning the purchase consideration, if any, paid by you for the Product returned as per the terms governing Return. Our responsibility to return the money will only arise, if the Product is returned in accordance with the terms enclosed in the Terms and Conditions.

Regarding returns and cancellation, please refer to our returns and cancellation policy at hilifewomen.com

All material on the Site including text, images, designs, and name are protected by copyright, trademarks and other intellectual property rights. You agree that all the materials are for your personal, non-commercial use only. We have separate terms and conditions governing B2B transactions.

Your privacy is important to us. Please refer to our privacy policy, which governs how we use your information, at hilifewomen.com

The Products made available on or through the Site are provided “As Is” and “As Available” without any warranty of any kind, either express, implied or otherwise, including without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We and our affiliates do not warrant that the Site will operate in an uninterrupted manner and it is free of viruses or other harmful components. Furthermore, we and our affiliates, and their staff do not warrant, and hereby disclaim any warranties, either express, implied or otherwise, with respect to the Site, content quality, accuracy, completeness and adequacy, or that the Product will meet your need or expectations.

Except as prohibited by law, you agree that we and our affiliates, will not be liable to you for any loss or damages arising out of or relating to these Terms of Use, or your (or any third party) use of or inability to use the Site.

We and our affiliates are not liable for any incidental, consequential, indirect or punitive damages arising out of your access to, or use of, the Site or the operation of the Site or failure of the Site to operate or any damages or injury caused by, including but not limited to, any error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure. In any event, our total liability to you for all losses, damages, and causes of action (in contract or otherwise) will not be greater than the amount, if any, paid by you to access the Site. Your acceptance of this limitation of liability is an essential term of this agreement and you acknowledge that your access to the Site is connected with your agreement to this term.

You agree to indemnify, defend and hold us harmless and our respective affiliates, officers, directors, governing board members, employees, and agents from and against any third party claims arising out of your use or any way related to your use of the Site, including any liabilities, damages, expenses, including litigation cost and attorneys’ fees.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these terms and conditions for all purposes. These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use the Site, or when you cease using the Site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we may terminate the same at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to the Site (or any part thereof).

These conditions are governed by and construed in accordance with the relevant and applicable laws of India. You agree to submit to the exclusive jurisdiction of the courts in New Delhi.

The provisions contained herein the Terms & Conditions are enforceable independent of each other. If any provision is determined by the competent court to be unenforceable, the other provisions will continue in effect.

These Terms & Conditions are effective as of April 10, 2020 and will come into effect except with respect to any changes in its provisions in future. The changes to the provisions of the Terms & Conditions will come in effect immediately after being posted on the Site. We may change our Terms & Conditions including but not limited to Terms of Use from time to time. If we do, we will abide by the Terms & Conditions including but not limited to Terms of Use on our website which will bind to you as and when updated.

Your continued use of the Site, Product, & Service after we post any modifications to the Terms & Conditions including but not limited to Terms of Use on the Site will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms & Conditions. If we make any material changes to the Terms & Conditions including but not limited to Terms of Use, we will notify you either through the email address you have provided us, or by placing a prominent notice on the Site.

In accordance with the Information Technology Act, 2000 (as amended) and rules made thereunder, the name and contact details of the Grievance Officer who may be contacted for are published on the Site.

Grievance Officer’s Name:
E-mail id: info@

We care for your hygiene and wellness and maintain high standards. We do not accept returns or exchanges unless the product delivered is damaged or defective or tampered with packaging upon delivery. If you have received a damaged or defective product, please write us at info@ with the details, immediately upon delivery & receiving of the Package & Products.

Upon receipt of the request, we will fully examine it and notify you within a reasonable time.

We do not allow cancellation of order post checkout. However, you may modify some aspects of your order, say delivery address, and delivery date, if and when approved by us, our affiliates and the Customer Support Staff.

This Returns and Cancellation Policy was last updated on April 10, 2020.